Frequently Asked Questions

Call us for a Free Quote: 1.800.865.8654

Frequently Asked Questions2021-09-24T15:12:55-04:00

Frequently Asked Questions

To better serve our customers, we have compiled a list of common questions and answers. Don’t see your question below? Just give us a call and we will gladly answer it for you!

How far and advanced should I book?2021-10-18T21:43:28-04:00

Our booking is subject to availability our of teams, which means if we have an open slot, it’s available to book. This means we can accomodate same day and next day bookings in most cases.For Estate clean-ups, we recommend contacting us at least a few days in advance.

Is there a charge for dumping fees?2021-10-18T21:38:20-04:00

The prices we give you are all inclusive, which means you never pay additional fees for dumping.

What if I don’t know which load size I have?2021-10-18T21:36:07-04:00

No need to worry! The load size is only a reference for us, and a cost estimator tool for you! Whether your online estimate is low or high, we only charge for the ammount we actual remove, and our team will let you know the cost before they remove anything.

Do you have employment opportunities available?2021-09-29T21:36:59-04:00

We are always looking for quality individuals to add to our growing team at our London and Hamilton locations! If you or someone you know is interested in joining our team, please contact us at nathan.naylor@loadofrubbish.com

Do you do demolition work?2021-09-29T21:53:42-04:00
Load of Rubbish CAN do small demolitions, such as sheds, small wood structures and decks. For more information, please contact us.
Do I have to be there when junk is removed?2021-09-29T21:53:18-04:00

If you are not able to be present for your removal we require a credit card on file prior to removal (Unless otherwise approved by our office). You then are not required to be on site as long as we have access to the items that need to be removed and clearly defined removal instructions. Our team members can also communicate with you on-site to answer any questions and provice pricing.

Are you insured to do this type of work?2021-09-29T21:51:54-04:00

We carry liabilty insurance and WSIB

Why do you not remove hazardous items?2021-09-29T21:51:02-04:00

We don’t carry the insurance to transport or dispose of these items properly. There are convenient depots set up for this type of disposal.

What type of items do you remove?2021-09-29T21:50:39-04:00

We remove almost anything! Some examples include furniture, appliances, household items, hot tubs, pianos, wood and the list goes on…

We remove anything that is non-hazardous.

We cannot remove hazardous items, such as paints, oils, asbestos, propane tanks, biological waste or any other toxic substances.

What type of payment do you accept?2021-09-29T21:50:16-04:00

We accept Visa / MasterCard / Cheque / Cash for your convenience.

What services do you provide?2021-09-29T21:49:43-04:00

Load of Rubbish is a full service junk removal company. We provide services ranging from pick-up of a single appliances or furniture item, to multi load house and office building clean-ups. No job is too big or too small for Load of Rubbish. Our team handles the loading, carrying, transportation, recycling and disposal.

What areas do you service?2021-09-29T21:47:03-04:00

We service a large portion of southern Ontario, we currently have locations in London and Hamilton, and service a large area around these two cities

Question Not On The List?

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Junk Removal Checklist

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Testimonials

Jacque Briand

“We used Load of Rubbish when my mother passed away. Although we tried to give away as much as possible, there was still a lifetime of odds and ends that needed to be disposed of. When the gentlemen from Load of Rubbish showed up, they quickly removed everything that we had discussed, recycled whatever they could and took the balance to landfill. I cannot stress enough how much we appreciated the quality of their work, the speed with which they took care of us and at a reasonable price. Their work is good and the price is right.”

Andrew Stephenson

“I own rental properties in London, Ontario and each year the amount of rubbish left behind is unbelievable but with Load of Rubbish they make getting rid of the junk one less worry. They offer reasonable pricing and with their reliable and quick service I keep getting them to come remove my junk no questions asked.”

Neil Moore

“Great Guys! Great Service! Great Price! Their price quote and service were no B.S. Other services have quoted prices then tried to increase them when they arrived on site. Load of Rubbish was a refreshing surprise. I would not hesitate to use them again.”

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